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For inquires about services, packages or collaborations please feel free to reach out here.
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FAQ

Can I request a custom package, or do I need to choose one from the website?

Absolutely! While we offer set packages for ease, we regularly create custom packages tailored to your business's unique needs. Just reach out to schedule a quick call to discuss your goals and we can put together a proposal that makes sense for your business.

What if I need support after our project is complete?

Ongoing support is available through retainer packages starting at 5 hours per month. These hours can be used for additional training, updates, optimizations, or troubleshooting as your business evolves. Most of the proposals already include training and optimization, but if you’d like extended support—we can make that available!

What if I just need guidance and not hands-on help with my operations?

Katie offers strategy sessions designed to give you clarity on your systems, workflows, and operational priorities. These sessions help you better understand your business needs so you can make informed decisions about what to focus on. They’re also ideal for diving into a specific workflow or brainstorming areas that feel unclear or inefficient. While we do recommend being involved in at least part of the implementation process to provide the best insight, strategy sessions are a great first step.

Do you offer support for founders looking for clarity in their vision and leadership?

Yes! Konduit collaborates with an executive coaching company, Grace Churchill & Associates, which offers coaching for founders and business leaders who want to sharpen their strategy and leadership skills. These sessions are a great fit if you're navigating change, managing growth, or simply looking to gain clearer direction. Coaching sessions start at $500/hour.

What exactly is “operations,” and what support do you provide?

Operations work is all about creating scalable systems and structure to help your business grow. Konduit support typically includes:

Project management
Operations strategy
HR and talent management
Process automation
Knowledge base creation and documentation
Procurement and logistics coordination

Please note: Konduit is not an EA services, and Konduit does not manage finances or bookkeeping.

Who do you typically work with?

Our clients are typically startups and small businesses with fewer than 20 team members. Most clients are in the early stages of scaling or are a seasoned business looking for a revamp, with annual revenues between $200K and $1M. If you’re building the foundation for growth and want systems that scale with you, we’re likely a great fit!